Customer service

Shipping policy

Complimentary shipping on online orders within the United States.

Nationwide U.S. delivery

SB Diamonds plans to ship online orders nationwide through FedEx. Item-specific dispatch and delivery estimates are confirmed before purchase.

Secure FedEx pickup

For security, shipments may be sent to your nearest FedEx pickup location. Pickup-location details are provided before shipping, and valid identification is required for pickup.

Tracking your piece

Tracking information is provided for your shipment. Contact our team with any questions about delivery or pickup arrangements.